THE GENERALIZED ANXIETY DISORDER (GAD-7) QUESTIONNAIRE
Generalized anxiety symptoms often coexist with cognitive impairment, influencing overall well-being. The GAD-7, a validated self-report questionnaire, quantifies the severity of anxiety symptoms, offering insights into mental health. Assessing anxiety alongside cognitive function provides a comprehensive view, guiding healthcare providers in tailored interventions and care planning.
This questionnaire is also the first questionnaire that we have launched remotely, delivered conveniently through SMS or email.
Instant Results
After designing our initial assessment in 2021, we recognized a gap in catering to Medical Assistants (MAs), primary users who require instant access to results on the testing device. Within one quarter, we implemented this feature for our customers, making it a standard practice for each assessment to provide scores promptly on the Admin App. This streamlined process, including access to the PDF through a web view, enables MAs to efficiently triage next steps. Moreover, the PDF is automatically uploaded to the Electronic Health Record (EHR), eliminating the need for Providers to access the Linus Portal.
PERSONAS
Older Adults/Patients (aged 55+): This user would be an older adult (him/her/them), who may live independently in the community or in an assistive facility and may visit clinics for regular or acute check-ups. In the Linus platform Patients will have the ability to take assessments and view patient facing reports.
Practice Managers: The person who manages the operational aspects of a clinic or practice. In the Linus platform they will have a Clinical Administrator role and have the ability to add and deactivate users in the system.
Clinicians (ex: MD, DO, NP, PA, RN, MA): This can be any healthcare provider or other qualified healthcare professional. In the Linus platform they will have the Clinician role which will give them the ability to add patients, administer assessments and view reports and recommendations.
Primary Site Contacts, Manager Role: These are contacts at our clinical sites who may have responsibility across multiple sites and may want to view patients across many clinic locations within a parent organization. In the Linus platform, Managers have the ability to view the web portal for multiple clinic locations, but they cannot administer assessments.
Linus Admin: A Linus Health employee in the Customer Support department who configures the software for customers and access the system data to help troubleshoot and guide customers through their use of the system.
Researcher: An academic, pharmaceutical or clinical researcher interested in capturing and analyzing tremor or cognitive assessment data.
Personas
We crafted Fictional Characters based on our UXR research, representing diverse user types who may engage with our product or service features. Developing personas is instrumental in comprehending our users' needs, experiences, behaviors, and goals. It enables us to step into the users' shoes, acknowledging their varied needs and expectations. Personas simplify the design process, guide our ideation, and contribute to creating a positive user experience for the target user group.